Bypillow Crosstown Madrid People photoBypillow Crosstown Madrid Exterior photoBypillow Crosstown Madrid Exterior photo

Bypillow Crosstown – A Favorite for Families in Madrid

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Check rooms and rates
From$188 /night
Check-in
18Jun
Check-out
19Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

12 Calle De Jesus Y Maria, Madrid, 28012
-
Close to Plaza Mayor
Great
8.7
8.9
/10
5.0
4.5
/5

Rooms & Amenities

BYPILLOW Crosstown offers double, twin, single, triple, and family rooms. Each room includes a flat-screen TV, air conditioning, a minibar, and free WiFi. Private bathrooms come with a shower and hairdryer. Some rooms feature a terrace. Family rooms fit up to 4 people with a double bed and two singles. All rooms have parquet floors, an electric kettle, and heating.

Dining Options

The hotel does not serve breakfast but provides a courtesy tray with biscuits, tea, and coffee in every room. Nearby, Calle Jesús y María has tapas bars and cafes for local dining.

Location & Transportation

BYPILLOW Crosstown is in Lavapiés, 700 meters from Madrid's city center. It's an 8-minute walk to Plaza Mayor, San Miguel Market, and the Royal Palace. Adolfo Suárez Madrid-Barajas Airport is 14 km away, reachable by taxi (25 minutes) or train and metro (40 minutes). The nearest metro station is Lavapiés.

Nearby Attractions

The hotel is 500 meters from Gran Vía and 1 km from Puerta del Sol. El Retiro Park is 2 km away. Other nearby landmarks include Plaza de Santa Ana (0.5 km) and the Royal Botanical Garden (1 km).

Services & Features

The hotel has a multilingual front desk, free WiFi, and air conditioning in common areas. Late check-out is available for €10 per room. The reception can assist with tour bookings and local recommendations. No breakfast is served, but cafes and bakeries are nearby.

“This boutique hotel places you in the center of Madrid near cultural hotspots, and the urban design, inspired by the Lavapiés neighborhood, incorporates local art; rooms are modern, fresh, and well-organized, some providing family-friendly accommodations. The staff's dedication to service and the quiet environment, a contrast to its central location, struck me as particularly notable. A solid choice for those seeking an authentic Madrid experience.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Single Room
    2 persons
    9 sq. feet
    1 Single bed
    Air conditioning
    Heating
  • Double Room
    2 persons
    13 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior Double Room
    2 persons
    15 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Mini-bar

Bathroom

  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Parquet floor
Show more

Bypillow Crosstown Location

12 Calle De Jesus Y Maria, Madrid, 28012
Explore Madrid
Explore Madrid's Vibrant Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Plaza Mayor
Plaza Mayor
9 minutes' walk
Historic square known for its grand architecture, bustling atmosphere, and often hosts cultural events.
Prado National Museum
Prado National Museum
16 minutes' walk
World-renowned art museum featuring works by Velázquez and Goya, with occasional free admission days.
Royal Palace of Madrid
Royal Palace of Madrid
15 minutes' walk
Stunning royal residence with opulent architecture, gardens, and guided tours showcasing its rich history.
Yoga at Parque del Retiro
20 minutes' walk
Relaxing outdoor yoga sessions available; perfect for unwinding amidst nature in one of Madrid's largest parks.
Biking along Madrid Rio
25 minutes' walk
Thrilling biking experience along scenic paths near the river with rental services easily accessible.
Sobrino de Botin
Sobrino de Botin
7 minutes' walk
Claimed to be the world's oldest restaurant, famed for its roast suckling pig and intimate ambiance.
La Panetteria De Tirso
3 minutes' walk
Charming bakery offering fresh pastries and gourmet sandwiches, ideal for a quick and tasty bite.
Circulo de Bellas Artes
Circulo de Bellas Artes
16 minutes' walk
Cultural center with art exhibitions and film screenings, plus a rooftop terrace with amazing city views.
Plaza de Santa Ana
Plaza de Santa Ana
8 minutes' walk
Vibrant square with numerous bars and cafes, known for live performances and a lively atmosphere.
Tips on navigating the city
  • City Centre
    Madrid 9 min  ·  2300 ft
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 38 min  ·  15.4 mi
  • Underground
    Tirso de Molina 3 min  ·  700 ft
    La Latina 5 min  ·  1400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-22:00
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
55
Former name
crosstown by pillow

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests often highlight the convenient location of Bypillow Crosstown, with easy access to the metro just a 4-minute walk away and many major Madrid attractions within a 15-25 minute walk. The spacious and clean rooms are commonly praised, featuring comfortable beds and amenities like kettles with coffee provided each morning; some guests, however, have noted noise from street-facing rooms. Streaming options are available via the TV, adding to the in-room entertainment.
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Review score
Based on 1914 verified reviews
8.7 /10
Great
92 %
Recommend
Staff
9.3/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Value for money
8.5/10
Pros
Excellent location
Comfortable beds
Helpful staff
Clean rooms
Easy metro access
Cons
Strong smells
Guest reviews
based on 1914 reviews
8.7/10
based on 5629 reviews
8.7/10
Daniel from United Kingdom
Single
single room
4 nights in November 2025
|
Reviewed: February 11, 2026
7/10
great location comfy bed small room bad smell
the location was great. everything was within walking distance, and the metro was close (very convenient for getting around). the room was modern and i appreciated the bed and pillows.
my room was smaller than i expected from the photos. there wasn't much space to open my suitcase, and the hangers were not useful for longer clothes. there was a bad smell, maybe from old pipes (it wasn't necessarily because it wasn't clean).
0 Helpful
Georgia from United States
Single
double room
3 nights in November 2025
|
Reviewed: February 03, 2026
9.5/10

central stay

excellent location comfortable bed helpful staff basement lockers
The location was excellent. I was one block from the subway and walking distance to many restaurants. the beds were comfortable. the staff was helpful. Claudia especially was great. it was easy to check in. lockers are in the basement. I secured my belongings until check-in.
My room was much smaller than i expected. There was little space to lay my open suitcase. the hangers were useless for longer clothing items. there was an unpleasant smell, likely from old pipes.
Facilities
9/10
The lockers located in the basement offer secure storage before check-in or after checkout. each room included air conditioning that worked very well. This regulated the temperature. the beds were a good size and comfortable.
Location
10/10
Tirso de molina metro station is near the hotel. It offered easy access to transportation. many restaurants and local bars are very close to the hotel. some major sights are accessible by walking.
0 Helpful
|
Show more
Zoe from United Kingdom
Couple
double room
3 nights in November 2025
|
Reviewed: January 26, 2026
9/10

excellent location AND friendly staff

friendly staff great advice modern room comfortable bed
the staff were friendly AND accommodating. they gave great advice ON navigating the city AND must-see attractions. the rooms felt modern , clean , AND well-equipped. the bathroom AND shower were excellent , AND the bed was comfortable , ensuring a restful sleep.
Rooms
9/10
the room features A practical hair dryer AND A steamer FOR clothes. guests can prepare tea AND coffee AT their convenience. i observed that the room was generally clean AND well kept , WITH attention TO basic comforts.
0 Helpful
|
Show more
Zoe from Greece
Single
Single Room
3 nights in November 2025
|
Reviewed: January 24, 2026
7/10

Decent location , some drawbacks

helpful staff locker service tea selection street noise disturbed sleep unsafe area
The staff were helpful. I appreciated the locker services. I left my bags before check-in. The room included a kettle plus tea , coffee , and water. These were replenished daily.
My room was on the entry floor near the street , so it was noisy at times. This disturbed my sleep. The area did not always feel safe late at night.
0 Helpful
Ava from United States
Single
Double Room
3 nights in October 2025
|
Reviewed: December 08, 2025
9/10

clean and modern stay

speedy wifi helpful staff
i found the staff helpful. the lockers in the lower level allowed me to store luggage easily. a bakery across the street was a bonus for quick breakfasts. the speedy wifi was useful for planning my days.
0 Helpful
Christian from Germany
Family with children
Double Room
3 nights in November 2025
|
Reviewed: November 29, 2025
6/10
temperature regulation hallway disturbances
The temperature regulation proved troublesome despite the air conditioning unit in the double room. i found maintaining a comfortable climate challenging. This impacted my sleep quality! the lack of sufficient soundproofing was also evident. hallway disturbances frequently intruded into the room. Loud conversations and door closures were commonplace.
0 Helpful
FAQs
About Bypillow Crosstown
What is the distance from Bypillow Crosstown to the city center?
The hotel is located 800 m from the city center.
What are some nearby attractions to Bypillow Crosstown?
Nearby attractions include Royal Palace of Madrid (1 km), Puerta del Sol (1 km), and Mercado San Miguel (0.5 km).
How far is Adolfo Suarez Madrid-Barajas Airport from Bypillow Crosstown?
Adolfo Suarez Madrid-Barajas Airport is 14 km from the hotel.
Does Bypillow Crosstown offer an airport shuttle service?
The hotel provides a paid airport shuttle service.
What room amenities are available at Bypillow Crosstown?
Each room includes air conditioning, a flat-screen TV, a kettle, and a private bathroom with a shower and hairdryer.
Is free Wi-Fi available at Bypillow Crosstown?
Free Wi-Fi is available in all areas of the hotel.
What dining options are available near Bypillow Crosstown?
Nearby dining options include Taberna el Sur (0.5 km), El Imparcial (0.5 km), and Rosi La Loca Taberna (0.5 km).
What are the check-in and check-out policies at Bypillow Crosstown?
Check-in is at 14:00 and check-out is by 12:00.
Does Bypillow Crosstown provide any family-friendly accommodations?
The hotel offers unique family room options accommodating up to 4 guests.

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